Terms of Use and Privacy Policy

Aiora Terms of Use & Privacy Policy

The Terms of Use and Privacy Policy of Aiora Store regulate how the website is used and define the rights and responsibilities of users to ensure a safe and clear experience.


First: Terms of Use

By using Aiora Store, you agree to all applicable policies and terms.

  • Users must be 18 years or older, or have full legal capacity.
  • Misuse, fraud, submitting false information, or harming the store is strictly prohibited.
  • Users are responsible for their account and data. The store has the right to suspend any violating account.
  • Orders are processed based on product availability. Prices are final at checkout. Payments are processed through secure providers.
  • Shipping times are estimated and may vary depending on location.
  • Returns are subject to store policy; opened or used products (especially care products) are not accepted unless there is a defect or error.
  • All website content is owned by Aiora and may not be used without permission.
  • The store is not responsible for misuse, shipping delays, or technical issues beyond its control.
  • The store reserves the right to modify these terms at any time. Continued use of the website implies acceptance of updates.

Second: Privacy Policy

Data We CollectWe may collect:

  • Contact information
  • Order and payment details
  • Technical data such as cookies and IP address

How We Use Data

Your data is used to:

  • Process and fulfill orders
  • Improve services and user experience
  • Provide customer support

Data Sharing

Data may be shared with:

  • Payment processors
  • Shipping companies
  • Official authorities when legally required

Data Protection

We implement security measures to protect user data.


Your Rights

You may request:

  • Access to your data
  • Modification or deletion
  • Opt-out from marketing communications

Cookies

Cookies are used to enhance user experience and can be managed through your browser settings.


Data Retention

Data is stored only for as long as necessary, then deleted or anonymized according to regulations.